![]() ![]() We may not able to fully respond to a request depending on the nature of the issue. Please do not copy, share or transfer information for any other use besides individual reference.Ĥ: In case E-Mail is undeliverable, or depending on the requested information, we may prefer other ways to contact user.ĥ: Inquiries regarding in-game harassment will be investigated upon information provided, and customer support will provide appropriate response necessary. ![]() We cannot fulfill requests or information for immediate response or any specified time frame.ģ: Responses are for the individual customer only. We may not be able to answer all questions, whether or not the question is related to gameplay strategy.Ģ: Response may take time depending on the requested information. Inquiries submitted during non-operating hours will be replied to the e-mail address written in the mail form from the next day.ġ: We cannot answer questions or requests regarding gameplay strategy. Operational hours are 11:00 to 18:00 Japan Time Zone. Customer Support HoursSubmission form is available 24/7, however customer support will not be available during weekends and holidays. ![]()
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